Introduction

Welcome to Pixel Melbourne 2026. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, attend our exhibition, or interact with our services. We are committed to protecting your privacy and ensuring the security of your personal information.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for the exhibition or create an account
  • Purchase tickets or merchandise
  • Subscribe to our newsletter or marketing communications
  • Fill out contact forms or surveys
  • Participate in contests, promotions, or events
  • Contact us directly via email or other communication channels

Personal information may include your name, email address, phone number, mailing address, payment information, demographic information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referring website or source
  • Search terms used to find our site

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and managing your exhibition registration and ticket purchases
  • Providing customer service and responding to your inquiries
  • Sending you important updates about the exhibition, schedule changes, or safety information
  • Delivering marketing communications and promotional materials (with your consent)
  • Improving our website, services, and user experience
  • Conducting research and analytics to better understand our audience
  • Preventing fraud, abuse, and ensuring the security of our services
  • Complying with legal obligations and enforcing our terms of service

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

Protection of Rights

We may disclose your information to protect and defend our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission and storage
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Secure data centers and infrastructure

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of this information in a portable format.

Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

Deletion

You have the right to request that we delete your personal information under certain circumstances, such as when it's no longer necessary for the purposes for which it was collected.

Restriction of Processing

You have the right to request that we restrict the processing of your personal information under certain circumstances.

Objection

You have the right to object to the processing of your personal information for direct marketing purposes or other legitimate interests.

Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We ensure that such transfers are made in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

  • The nature and sensitivity of the information
  • The purposes for which we collected and process the information
  • Legal and regulatory requirements
  • Our legitimate business interests

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:

Pixel Melbourne 2026
Email: [email protected]
Phone: +61 3 9000 0000
Address: Melbourne Convention Centre, 1 Convention Centre Pl, South Wharf VIC 3006, Australia

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable laws.